FAQ

When can I check in?
It is possible to check in from 14:00 on arrival date.
The reception is open 24/7, so you also check in later.
Please note that this is only possible if your reservation is guaranteed.

When do I have to check out?
Check out is before 12:00 at departure date.
It is possible to have a late checkout. This costs € 10 per hour with maximum until 16:00.
Please inform the reception before 12:00 at departure date if you would like to have a late checkout.

Is breakfast included?
Due to the corona virus, we temporarily do not serve breakfast.

Can I leave my luggage in your hotel after I have checked out?
Yes, it is possible. We have a luggage room which can is available without any costs.

What kind of facilities do you have in your room?
All the rooms have coffee and tea facilities, a safe, a mini refrigerator, an iron set and a flatscreen TV.

What kind of facilities do you have in your hotel?
We have a fitness, a meeting room and a terrace.

Do you have a room with a bathtub?
Yes, we have an Executive room, which has a bathtub in the room.

Do you have a family room for 4 persons?
Yes, we have a Quadruple room, which has four separate beds in the room.

Is it possible to park?
Parking is possible for € 2 per hour and € 12.50 per 24 hours.
Reservation is not possible. If the parking area is full, it is not possible to enter and park here. 
If you book through our booking engine, parking is included for 1 car per reservation (up to and including booking date 31 August 2020).

Can we smoke, use laughing gas or drugs in the room?
Smoking, laughing gas and drugs are not allowed in our hotel.
If we discover that you use one of them, you will get a fine of € 250 and you have to leave the hotel immediately.

Do you have a scale for the luggage?
Yes, we do have a scale for the luggage. For €1 you can make use of it.

Are pets allowed in your hotel?
Pets are not allowed in our hotel.

How can we get to your hotel from Schiphol Airport Amsterdam?
There are a few options to go to our hotel.
Firstly, you can take a taxi, which will cost around € 50- € 60.
Secondly, you can take a train to Bijlmer Arena Station. From there, it takes 15 minutes to walk to our hotel.
Thirdly, take Connexxion Bus 300 Bijlmer Arena Amsterdam. It will take approximately 30 minutes.